Frueauf Village
Overview
Frueauf Village is a luxury oasis in the heart of the Australian Alps.
Frueauf Village is the quintessential snow experience in the heart of the Australian Alps. The property’s luxurious architect-designed self-contained chalets and apartments are designed for the ultimate winter escape!
When location is everything, Frueauf Village is in central Falls Creek, in the heart of the fine wining and dining precinct.
The home trails connect directly to Frueauf Village, allowing a true Ski-in and Ski-out experience.
View the winter activities offered in and around Falls Creek.
The Frueauf Village complex features 25 apartments ranging in size from studios, 1, 2, 3 and 4 bedrooms apartments through to combined 5 or 6 bedroom chalets. Ski, board, play and then arrive home to the luxury of your own self-contained environment.
Most apartments feature their own private outdoor hot tub and some even have their own sauna. All guest rates include free wireless internet access.
In the evening stop by Ory's Restaurant and Bar for après ski drinks or stay for dinner in front of the fire. Perhaps indulge with a hot chocolate with the kids before heading out to watch evening fireworks and try night skiing.
Cocooned centrally within Frueauf Village, Ory's Restaurant and Bar is an intimate place to relax with friends.
Location & Directions
Frueauf Village is located in the heart of Falls Creek, is ski in and out most of the season and is close to all restaurants and bars.
Cancellation policy
Cancellation Fees & Refunds
If the booking is cancelled more than six weeks before arrival, Frueauf Village Management will refund the deposit less a cancellation fee of $300 which will be retained by Frueauf Village Management.
If the booking is cancelled less than six weeks before arrival, Frueauf Village Management will attempt to re-let the period booked, and if Frueauf Village Management can re-let the apartment the money held by Frueauf Village Management will be refunded less a $300 cancellation fee which will be retained by Frueauf Village Management.
If Frueauf Village Management cannot re-let the apartment by your scheduled arrival date, all moneys held by Frueauf Village Management will be retained.
Any request for cancellations and/or refunds must be made in writing to Frueauf Village Management.
Online booking fees and credit card transaction fees are non-refundable.
Security Bond
(Pre-authorization only)
A Security Bond (of $500) is required to be provided with each booking and must be made by credit card prior to your arrival. A form will be sent to you to complete and return. The Security Bond payment is in addition to the cost of the reservation.
The Security Bond charge will be processed as a pre-authorized amount only on your arrival date. Charges will only be applied to the nominated credit card/charge card for any costs related to any damage/loss/excess cleaning of the accommodation rented by the cardholder or the customer named on the Booking Form.
Security Bond payments are fully refundable provided bond conditions are met. Bond payments are refunded only after a thorough inspection and cleaning of the apartment has taken place within 48 hours of departure.
Should there be any damage to the apartment, articles therein, missing items or excess cleaning due to the apartment being left in an unacceptable state, these monies will be taken out of the security bond. (Please see the Bond Information below).
Security Bond Conditions
To ensure your bond is refunded in full, please check the following guidelines:
Place all rubbish and bottles in the bins provided within your accommodation. Remove and dispose of unwanted items from your refrigerator.
Depart your apartment no later than the scheduled check-out time. Delays to cleaning staff due to late checkout will be charged at $75 per hour plus GST.
Leave the apartment in an acceptable condition, i.e. clean any excess spills or cooking mess.
Wash any dishes, pots & pans and put them away neatly in the cupboards.
Respect this property as if it were your own, no muddy boots and please take care of the furniture and fittings.
Rubbish/bottles not stored in the provided rubbish receptacles, dirty dishes & excess cleaning will be charged at a minimum rate of $50, plus $35 per hour thereafter plus GST.
Please check your apartment information sheet for further guidelines and special conditions.
Should there be any damage to the apartment, articles therein, missing items, or excess cleaning due to the apartment being left in an unacceptable state, these monies will be taken out of your bond.
Noise and Residential Amenity
Guests must not create noise which is offensive to neighbours especially between 10pm – 8am and during arrival and departure at any time throughout the occupancy.
Offensive noise is prohibited and may result in:
i. Termination of permission to occupy the Property;
ii. eviction;
iii. loss of rental paid; and
iv. extra charges for security and expenses which may be deducted from security bond.
Guests must abide by any noise abatement conditions, standards and orders issued by police or any regulatory authority to minimise impacts upon the residential amenity of neighbours and local community.
Insurance
The Alpine environment is subject to extreme weather conditions which may affect access to and from the resort. We strongly recommend insurance that you take out insurance to cover against cancellation, personal liability and loss of your own luggage or equipment. NB: Under the provisions of the Health Act it is not possible to cover medical or hospital expenses in domestic insurance policies.
Responsibility Clause
We always do our best to ensure your arrangements are satisfactory. Frueauf Village Management, its respective servants and employees shall not be liable for any injury, damage, loss, additional expenses, accident, delay, changes in accommodation, breakdown in equipment or vehicles, weather, strike, sickness, theft, cancellation or of the foregoing shall likewise not be liable for any injury, damage, loss additional expenses, accident, delay or irregularity, whether to property, person, or otherwise arising in connection with any accommodation or in connection with any vehicle or transport or other services.
Frueauf Village Management reserves the right to amend published tariffs (excluding confirmed bookings), and further reserves the right to cancel or withdraw any property at its absolute discretion.
Frueauf Village Management encompasses the booking and onsite management of the Frueauf Village Complex. All management functions are performed on behalf of the apartment owners by FSCM Pty Ltd who is the appointed Management entity.
